Personal Grievance

Having a Personal Grievance claim made against you can be stressful, time-consuming and damaging to your business.

Often, claims are unsubstantiated and sometimes you’ve genuinely made a mistake; generally there has been miscommunication and errors made on both sides. 

Supporting you to resolve grievances

A Personal Grievance is a formal complaint made by an employee against their current or former employer and is the first step in making a legal claim with the Employment Relations Authority.

Generally, the personal grievance needs to be raised within 90 days of the issue occurring and must be put in writing.  Both the employer and the employee are entitled to have a representative during the process.  While you must respond to the claim within 14 days, the sooner you are able to reply, the more likely your employee will feel their issues are being taken seriously.

If you are unsure about how to respond to a personal grievance letter from an employee you should seek professional advice.  

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