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A Personal Grievance is a formal complaint made by an employee against their current or former employer and is the first step in making a legal claim with the Employment Relations Authority.
Generally, the personal grievance needs to be raised within 90 days of the issue occurring and must be put in writing. Both the employer and the employee are entitled to have a representative during the process. While you must respond to the claim within 14 days, the sooner you are able to reply, the more likely your employee will feel their issues are being taken seriously.
If you are unsure about how to respond to a personal grievance letter from an employee you should seek professional advice.
bossed are experts at resolving complex grievances quickly. We’ll ensure your communication remains professional and your legal obligations are met while we achieve the best possible outcome for you and your business.
Our experience and efficiency ensures the impact on your business is mitigated and everyone can move forward as soon as possible. We will provide you with sound advice and representation throughout the claim process, including if formal mediation is required or the matter goes before the Employment Relations Authority.
Contact our friendly team today for a free and confidential consultation.
Having a Personal Grievance claim made against you can be stressful, time-consuming and damaging to your business.
Often, claims are unsubstantiated and sometimes you’ve genuinely made a mistake; generally there has been miscommunication and errors made on both sides.